Microsoft 365 Administrator

Make an impact

• Manage and maintain the Microsoft 365 environment (e.g., SharePoint Online, MS Teams, Power Platform, Power Automate, Copilot etc.)
• Implement and configure Microsoft 365 solutions to meet business requirements
• Design and develop process automation using Power Apps and Power Automate
• Troubleshoot and resolve technical issues related to Microsoft 365 services
• Promote use of Microsoft 365 and provide support end users with Microsoft 365 tools
• Consult and train users and business departments on how to effectively and efficiently use Microsoft 365 features to optimize business processes (Copilot, Teams, Power Automate, ...)
• Ensure compliance with security, privacy, and governance policies within the Microsoft 365 environment
• Collaborate with cross-functional teams to identify and implement process improvements
• Stay up to date with the latest Microsoft 365 features and updates to optimize usage
• Share knowledge within the IT department proactively through knowledge sharing and the creation of knowledge base articles
• Manage, execute, or support IT projects when required
• Support audits and certifications (TISAX, ISO27001, and others)
• Define and enforce department operating policies, procedures, and budget
• Adhere to corporate policies and procedures and legal requirements
• Perform other duties, as assigned

What you need to succeed

• 3+ years’ experience as a Microsoft 365 Administrator, Microsoft 365 Engineer, or in a similar role
• Strong knowledge of Microsoft 365 services such as SharePoint Online, MS Teams, Power Platform, Power Automate, Copilot etc.
• Basic knowledge of EntraID, M365 Security & Compliance and other basic IT Infrastructure services
• Experience with PowerShell scripting for automation and management tasks
• Excellent problem-solving and troubleshooting skills
• Strong interpersonal skills and the ability to build and maintain positive relationships with colleagues and stakeholders
• Very good communication skills both to close colleagues and internal customers
• Strong initiative and willingness to take ownership of tasks, projects and other responsibilities
• Ability to anticipate needs and act accordingly to ensure smooth operations
• Ability to work independently and as part of a team
• Ability to travel a few times per year
• Ability to work non-standard hours if needed
• Desirable: Bachelor’s degree in computer science, Information Technology, Information Systems, or combined equivalent in education and experience
• Desirable: experience with Copilot Studio and developing and deploying Copilot Agents
• Desirable: Relevant certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert