Microsoft 365 Administrator

Make an impact

• Manage and maintain the Microsoft 365 environment (e.g., SharePoint Online, MS Teams, Power Platform, Power Automate, Copilot etc.),
• implement and configure Microsoft 365 solutions to meet business requirements,
• design and develop process automation using Power Apps and Power Automate,
• troubleshoot and resolve technical issues related to Microsoft 365 services,
• promote use of Microsoft 365 and provide support end users with Microsoft 365 tools, 
• consult and train users and business departments on how efficiently use Microsoft 365 features to optimize business processes (Copilot, Teams, Power Automate, ...),
• ensure compliance with security, privacy, and governance policies within the Microsoft 365 environment,
• collaborate with cross-functional teams to identify and implement process improvements,
• stay up to date with the latest Microsoft 365 features and updates to optimize usage,
• share knowledge within the IT department proactively through knowledge sharing and the creation of knowledge base articles,
• manage, execute, or support IT projects when required,
• support audits and certifications (TISAX, ISO27001, and others),
• define and enforce department operating policies, procedures, and budget,
• adhere to corporate policies and procedures and legal requirements,
• perform other duties, as assigned.

What you need to succeed

• 3+ years’ experience as a Microsoft 365 Administrator, Microsoft 365 Engineer, or in a similar role,
• Strong knowledge of Microsoft 365 services such as SharePoint Online, MS Teams, Power Platform, Power Automate, Copilot etc.
• basic knowledge of EntraID, M365 Security & Compliance and other basic IT Infrastructure services,
• experience with PowerShell scripting for automation and management tasks,
• excellent problem-solving and troubleshooting skills,
• strong interpersonal skills and the ability to build and maintain positive relationships with colleagues and stakeholders,
• very good communication skills both to close colleagues and internal customers,
• strong initiative and willingness to take ownership of tasks, projects and other responsibilities,
• ability to anticipate needs and act accordingly to ensure smooth operations,
• ability to work independently and as part of a team,
• ability to travel a few times per year,
• ability to work non-standard hours if needed,
• desirable: Bachelor’s degree in computer science, Information Technology, Information Systems, or combined equivalent in education and experience,
• desirable: experience with Copilot Studio and developing and deploying Copilot Agents,
• desirable: Relevant certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert.