Controls Service Manager Nordics
Gothenburg, Västra Götaland, SE
Where do people love what they do, and being great at what they do?
At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.
Make an impact
As our Controls Service Manager you will be responsible for managing our Controls Service team in the Nordics, currently 8 engineers spread across 3 different locations. You will ensure that your team delivers control services to all our Nordic customers with the best possible outcome. You will work closely with other internal teams and stakeholders and report to the Head of CS Nordic.
Your main tasks will be:
- You will engage and motivate your team to deliver the best possible service and ensure maximum uptime of our installed equipment according to our service level agreements.
- You will be responsible for people management and build an effective team with a strong focus on customer service.
- You will secure organizational readiness for new and existing technology together with our Controls Operations Manager.
- You will support Sales and Account Management with controls technical solutions, estimates and planning for CS projects.
- You will together with your team identify customer needs and increase profitability by growing our Controls Service offerings with existing customers.
As you will be leading people working on call and out of regular working hours to solve acute problems, you will also be expected to be flexible to support your team when needed.
What you need to succeed
- University degree in Automation / Engineering or equivalent.
- You are fluent in both Swedish and English and hold a valid driver's license.
- You have previous experience in the field of Controls and Automation in a customer focused environment.
- We believe that you have previous experience of leading teams, and a strong people-focus.
- We consider it meritorious if you have experience of Intralogistics and Material handling technology and solutions.
- We would be very happy if you have training and certifications in Health and Safety and experience in setting and controlling budgets.
The successful candidate communicates openly, effectively and consistently with all stakeholders. You have a relationship-building approach and understand the importance of customer satisfaction and enabling strong customer relationships.
Our promise to you
Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.
Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.
About Swisslog
Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.
Join the journey!
If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.
We´re looking forward to receiving your application!